Switching from Alternaleaf to myleaf: An Honest Comparison
If you are an Alternaleaf patient — or you have been comparing Australian telehealth clinics and Alternaleaf is on your shortlist — this page gives you a straight, factual look at how myleaf compares. No spin, no gimmicks, just the numbers and the service details, so you can decide what suits your circumstances.
Alternaleaf is one of the biggest names in Australian telehealth: its website says it is trusted by more than 200,000 patients nationwide, it offers a free 20-minute nurse consultation, and at the time of writing it advertises a $29 initial doctor consultation marked down from $59. It is part of Montu, one of Australia’s largest health-technology companies. myleaf offers the same national telehealth model with AHPRA-registered Australian doctors — plus unhurried consultations, a real Australian phone line with published hours, a physical clinic in Brisbane, and flat everyday pricing backed by a clear refund policy. For many people, those things are exactly what tips the decision.
Here is how the two services stack up.
Why Patients Compare Alternaleaf and myleaf
Alternaleaf operates at the large-scale end of the Australian telehealth market: a free 20-minute nurse consultation, then a $29 initial doctor consultation running 10 minutes — advertised at the time of writing as reduced from $59, with promotional offers (including $19 rates) appearing from time to time, and concession discounts available.
myleaf sits at the independent, accessible end of the same market. Our pricing is published, flat, and identical for every patient, every day of the year:
- Initial consultation: $49
- Renewal or follow-up consultation: $39
- Quick consultation: $50
Every myleaf doctor holds current AHPRA registration — the same national registration standard that applies to every doctor in the country. The comparison worth making is not about legitimacy — it is about price transparency, consultation time, support access, and how the service is built around you. You can see our full fee schedule any time on our pricing page.
myleaf vs Alternaleaf — The Quick Comparison
| Feature | myleaf | Alternaleaf |
|---|---|---|
| Initial consultation | $49 with an AHPRA-registered doctor | $29 at the time of writing, advertised as reduced from $59, following a free 20-minute nurse consultation |
| Initial consultation length | As long as your circumstances need | 10 minutes with the doctor, per its website |
| Follow-up / renewal | $39 flat, every patient, every time | Not published on its pricing page at the time of writing — see Alternaleaf’s website |
| Quick consultation | $50 | Not advertised as a separate tier — see Alternaleaf’s website |
| Doctor credentials | AHPRA-registered Australian doctors | See Alternaleaf’s website |
| Phone support | 1800 695 323, Mon–Fri 9am–5pm AEST (Reception, Pharmacy and Clinical Team options) | See Alternaleaf’s website |
| Physical location | Brisbane clinic (Stones Corner), plus nationwide telehealth | See Alternaleaf’s website |
| Corporate structure | Independent Australian clinic — no parent company | Part of Montu, its parent company |
| Patient base | 7,400+ patients | 200,000+ patients, as claimed on its website |
Pricing reflects publicly available information at the time of writing (July 2026). Providers update their fees and promotional offers from time to time — always check each provider’s own website for current rates before booking.
This comparison covers telehealth consultation services only. Clinical care always depends on individual assessment by an AHPRA-registered Australian doctor.
Why Patients Switch to myleaf
Everyday pricing, honestly compared
We will be upfront: Alternaleaf’s $29 headline fee is lower than our $49, and we are not going to pretend otherwise. What myleaf offers instead is total predictability. Alternaleaf’s pricing at the time of writing is presented as a markdown — $29, was $59 — and it has run $19 promotional offers in the past. Promotional pricing can change; our $49 initial and $39 renewal fees are our standard everyday rates for every patient, every time — published in full on our pricing page — with no offer codes to hunt for and no strikethrough prices to decode. And they come with a clear promise: if you are found not eligible, before or during your consultation, you receive a full refund. When you are budgeting for ongoing care, knowing exactly what you will pay and exactly where you stand matters as much as the headline number.
Consultations that are not built around a 10-minute window
Alternaleaf’s model pairs a free 20-minute nurse consultation with a 10-minute doctor consultation. That structure clearly works for many of its 200,000+ patients, and we will say so plainly. myleaf is built differently: your consultation — initial or follow-up — is with an AHPRA-registered Australian doctor who takes the time your circumstances need, rather than working to a fixed short slot. If your situation takes twenty-five minutes to talk through properly, it gets twenty-five minutes, at the same flat fee.
A real phone line with published hours
When you call 1800 695 323 (Mon–Fri, 9am–5pm AEST), you reach an Australian team with direct menu options for Reception, Pharmacy, and the Clinical Team. If something about your booking, your account, or your care plan needs a human, you get one — not a ticket queue. Our clinic takes around 100 calls a day, and answering them properly — during hours you can plan around — is a core part of how we operate.
An independent clinic you can actually visit
myleaf is an independent Australian clinic — ABN 80 655 715 834 — with no parent company and no corporate network behind it. Alternaleaf is part of Montu, one of Australia’s largest health-technology groups; there is nothing wrong with scale, but some patients prefer a clinic where the doctors, the pharmacy team, and the phone line all belong to the same small organisation. And we are not telehealth-only: our Brisbane clinic at Stones Corner is a real, physical location with an on-site team, alongside phone and video consultations for patients Australia-wide. You can read more about who we are on our About Us page.
What a Year of Consultations Costs
Consultation fees add up over a year of ongoing care, so here is the honest maths — as far as the published numbers allow. A patient who has one initial consultation and three follow-ups over twelve months would pay:
- myleaf: $166 ($49 + 3 × $39)
Alternaleaf’s initial consultation is $29 at the time of writing, but its follow-up rate is not published on its pricing page — so a like-for-like annual comparison simply is not possible from public information, and we would rather say that plainly than guess. What we can tell you is that myleaf’s annual figure is fixed and fully published: no promotional windows, no offer codes, and a full refund if you are found not eligible. This comparison covers consultation fees only; other costs depend on your individual clinical plan and are not compared here.
For a broader look at what telehealth consultations should cost in Australia, see our consultation cost guide.
How to Switch from Alternaleaf to myleaf
Switching clinics is simpler than most people expect. There is no transfer paperwork and nothing you need to request from your current provider — you simply start a fresh clinical relationship with myleaf.
- Book your $49 initial consultation at /sign-up/, or call us on 1800 695 323 and our reception team will book it for you.
- Complete a short intake form — about five minutes, covering your health history and current circumstances so your doctor arrives prepared.
- Have your consultation by phone or video with an AHPRA-registered Australian doctor, at a time that suits you.
- Continue your care with myleaf — renewals and follow-ups at a flat $39, with our phone team available Mon–Fri whenever you need a hand.
That is the whole process. See our consultations page for more detail.
Frequently Asked Questions
Can I move to myleaf if I’m currently an Alternaleaf patient?
Yes. There is no transfer process and no paperwork between clinics — you book a $49 initial consultation with myleaf and your new doctor reviews your circumstances fresh. Book at /sign-up/ or call 1800 695 323.
Is Alternaleaf part of Montu?
Yes — Alternaleaf is owned by Montu, one of Australia’s largest health-technology companies. myleaf is an independent Australian clinic with no parent company.
Is myleaf cheaper than Alternaleaf?
On the initial headline fee, no — at the time of writing, Alternaleaf advertises a $29 initial doctor consultation (reduced from $59) while myleaf charges $49. Alternaleaf’s follow-up rate is not published on its pricing page, so ongoing costs cannot be compared like-for-like from public information. myleaf’s $49 initial and $39 renewal fees are flat everyday rates with no promotional conditions, and you receive a full refund if you are found not eligible. Always check both providers’ websites for current rates.
Are myleaf’s doctors AHPRA-registered?
Yes. Every myleaf doctor holds current AHPRA registration — the same national standard for every Australian doctor. You can read more about who we are on our About Us page.
Can I talk to a real person on the phone?
Yes. Call 1800 695 323, Mon–Fri 9am–5pm AEST. The menu gives you direct options for Reception, Pharmacy, and the Clinical Team.
What happens if I’m found not eligible?
If you are found not eligible — either before your consultation or during it — you receive a full refund of your consultation fee. Refunds are not available for no-shows or cancellations. Full details are on our FAQ page.
Ready to Switch? Book Your $49 Consultation
If unhurried consultations, flat everyday pricing, a real Australian phone line with published hours, and an established independent Brisbane clinic sound like the right fit, booking takes a few minutes:
- Book your $49 initial consultation
- Or call 1800 695 323 (Mon–Fri, 9am–5pm AEST)
There is no commitment beyond the consultation itself, and you receive a full refund if you are found not eligible.
Eligibility and clinical care depend on individual assessment by an AHPRA-registered Australian doctor. This page compares telehealth consultation services only and is general information, not medical or legal advice. myleaf Pty Ltd — ABN 80 655 715 834.