Switching from Polln to myleaf: An Honest Comparison

If you are a Polln patient — or you have been comparing Australian telehealth clinics and Polln is on your shortlist — this page gives you a straight, factual look at how myleaf compares. No spin, no gimmicks, just the numbers and the service details, so you can decide what suits your circumstances.

Polln is a well-regarded clinic. It has built a polished, premium telehealth experience and serves more than 20,000 patients across Australia. myleaf offers the same national telehealth model and the same AHPRA registration standard for its doctors — at a noticeably lower everyday price, with a real Australian phone line you can call and a physical clinic in Brisbane. For many people, those three things are exactly what tips the decision.

Here is how the two services stack up.

Why Patients Compare Polln and myleaf

Polln positions itself at the premium end of the Australian telehealth market: a $0 initial nurse consultation, followed by a $79 initial doctor consultation that runs for 30 minutes, with returning consultations from $49.

myleaf sits at the accessible end of the same market. Our pricing is published, flat, and identical for every patient:

• Initial consultation: $49
• Renewal or follow-up consultation: $39
• Quick consultation: $50

Both clinics use AHPRA-registered Australian doctors — the same national registration standard that applies to every doctor in the country. The difference is not clinical legitimacy. The difference is price, support access, and how the service is built around you. You can see our full fee schedule any time on our pricing page.

myleaf vs Polln — The Quick Comparison

Pricing reflects publicly available information at the time of publication (July 2026). Providers update their fees from time to time — always check each provider’s own website for current rates before booking.

This comparison covers telehealth consultation services only. Clinical care always depends on individual assessment by an AHPRA-registered Australian doctor.

Why Patients Switch to myleaf

Everyday pricing, not promotional pricing

myleaf’s $49 initial and $39 renewal fees are our standard rates — not a launch special, not a strikethrough discount, not an introductory offer that resets later. What is published on our pricing page is what every patient pays, every time. When you are budgeting for ongoing care, a flat, predictable fee matters more than a headline offer.

A real phone line with real people

When you call 1800 695 323 (Mon–Fri, 9am–5pm AEST), you reach an Australian team with direct menu options for Reception, Pharmacy, and the Clinical Team. If something about your booking, your account, or your care plan needs a human, you get one — not a ticket queue. Our clinic takes around 100 calls a day, and answering them properly is a core part of how we operate.

Doctors who take the conversation seriously

Polln’s 30-minute initial consultation is genuinely generous, and we will not pretend otherwise. What we will say is this: myleaf consultations are real conversations, not box-ticking. Our doctors take the time your circumstances need, and our $39 follow-up rate means an ongoing clinical relationship stays affordable rather than becoming a cost you start avoiding.

A clinic you can actually visit

myleaf is telehealth-first, but we are not telehealth-only. Our Brisbane clinic at Stones Corner is a real, physical location with an on-site team. Wherever you are in Australia, you are dealing with an established Australian clinic — ABN 80 655 715 834 — not just an app.

What a Year of Consultations Costs

Consultation fees add up over a year of ongoing care, and this is where the pricing difference becomes concrete. A patient who has one initial consultation and three follow-ups over twelve months would pay:

• myleaf: $166 ($49 + 3 × $39)
• Polln: at least $226 ($79 + 3 × $49, using Polln’s “from $49” returning rate)

That is roughly $60 or more saved on consultation fees alone — before considering anything else about either service. This comparison covers consultation fees only; other costs depend on your individual clinical plan and are not compared here.

For a broader look at what telehealth consultations should cost in Australia, see our consultation cost guide.

How to Switch from Polln to myleaf

Switching clinics is simpler than most people expect. There is no transfer paperwork and nothing you need to request from your current provider — you simply start a fresh clinical relationship with myleaf.

1. Book your $49 initial consultation at /sign-up/, or call us on 1800 695 323 and our reception team will book it for you.
2. Complete a short intake form — about five minutes, covering your health history and current circumstances so your doctor arrives prepared.
3. Have your consultation by phone or video with an AHPRA-registered Australian doctor, at a time that suits you.
4. Continue your care with myleaf — renewals and follow-ups at a flat $39, with our phone team available Mon–Fri whenever you need a hand.

That is the whole process. See our consultations page for more detail.

Frequently Asked Questions

Can I move to myleaf if I’m currently a Polln patient?

Yes. There is no transfer process and no paperwork between clinics — you book a $49 initial consultation with myleaf and your new doctor reviews your circumstances fresh. Book at /sign-up/ or call 1800 695 323.

Is myleaf cheaper than Polln?

For consultation fees, yes, at the time of writing: myleaf charges $49 for an initial consultation and $39 for follow-ups, while Polln charges $79 for the initial doctor consultation with returning consultations from $49. Always check both providers’ websites for current rates.

Are myleaf’s doctors AHPRA-registered like Polln’s?

Yes. Every myleaf doctor holds current AHPRA registration — the same national standard for every Australian doctor. You can read more about who we are on our About Us page.

Can I talk to a real person on the phone?

Yes. Call 1800 695 323, Mon–Fri 9am–5pm AEST. The menu gives you direct options for Reception, Pharmacy, and the Clinical Team.

Does myleaf have a physical clinic?

Yes — myleaf’s clinic is in Stones Corner, Brisbane, and we provide telehealth consultations to patients Australia-wide.

What happens if I’m found not eligible?

If you are found not eligible — either before your consultation or during it — you receive a full refund of your consultation fee. Refunds are not available for no-shows or cancellations. Full details are on our FAQ page.

Ready to Switch? Book Your $49 Consultation

If lower everyday pricing, a real Australian phone line, and an established Brisbane clinic sound like the right fit, booking takes a few minutes:

• Book your $49 initial consultation
• Or call 1800 695 323 (Mon–Fri, 9am–5pm AEST)

There is no commitment beyond the consultation itself, and you receive a full refund if you are found not eligible.

Eligibility and clinical care depend on individual assessment by an AHPRA-registered Australian doctor. This page compares telehealth consultation services only and is general information, not medical or legal advice. myleaf Pty Ltd — ABN 80 655 715 834.